Can You Recommend A Good Place To Eat?
The visitors information booklet contained in each apartment
or cabin gives the telephone numbers of all the local restaurants and
hotels. It's a good idea to book in advance as the restaurants tend to
be very busy, especially at weekends
What Do I Need To Bring With Me?
All bed linen, hand towels, bath towels, tea towels, cutlery, crockery
and glassware are supplied in the accommodation. We can arrange
travel cots, high chairs if required, free of charge
Is Filey Suitable For Children?
Yes, most of our booking in the school holidays comprise
of family groups with children of all ages. Many families become our regular
guests and there is a lot for children to do in the area
What Happens If I Have To Cancel My Booking?
You may be able to transfer your booking to an alternative date.
Otherwise, you are liable for the total holiday price if we can't
re-let it. Deposits can not be refunded.
Do You Accommodate Large Groups?
Yes. If you have a large group, we would be happy to
advise you on the best combinations of properties to book together to
fit everyone in. The whole complex can accommodate up to 32 people.
What Time Can We Arrive And When Do We Have To
Most lettings commence at 3pm on the first day of your
holiday (usually a Friday) and end at 10.00 am on the day of departure
unless otherwise specified in the accommodation description. This ensures
the Owner has sufficient time to prepare the accommodation for incoming
guests. If you are planning to leave earlier than the departure date could
you advise the owner
What Happens If We Want To Make Changes To Our
In the first instance please call us to discuss the changes.
If it’s possible to accommodate them, we’ll be happy to help
What Do We Do If Something Unexpected Occurs?
We will do everything possible to ensure you have an
enjoyable stay, but occasionally things go wrong. If a problem occurs
you should, in the first instance, contact the owner. Any problem must
be reported immediately, as you will appreciate that complaints made after
your occupancy cannot be entertained
Can I Bring Dogs?
Yes, well behaved dogs are welcome, however there will
be a charge of an additional £20 per dog.